1. Courteous and professional
2. Delivery (promised)
3. Delivery (actual)
4. Price
5. Quality
6. Overall satisfaction
7. Likelihood of using again
8. Please provide some feedback in the form of a quote or testimonial?
9. Can we use your company's name, logo and quote in our marketing efforts, including literature and website?
10. Can you recommend three other people that might benefit from our services? (If so, please provide name, company and phone numbers)
Name:
Company:
Date:
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How did we do?
At Brand First we are committed to becoming a world-class, customer-driven organization. As such, we are committed to continuously improving our company and the service we provide to you, our customers.
In order for us to obtain this objective, we are asking for your help. Please complete the following questionnaire. By doing so, you are helping us to better serve youit's a win-win!
Please answer the following questions. For 1 through 7, please rate your interaction with Brand First Promotions on a scale from 1 5 with 1 being poor and 5 being excellent. (Feel free to expand on any rating by writing in the feedback box.)